Privacy Policy

1. Introduction

This Privacy Policy explains how Adverglow Ltd ("we", "our", "us") collects and uses personal data when you use www.vccreport.com (the "Website"). We comply with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

Information you provide:

• Vehicle registration numbers entered
• Email address (for report delivery)
• Any contact enquiries

Automatically collected data:

• IP address
• Browser and device information
• Usage data

Payment data:

Payments are processed by Stripe. We do not store full payment details such as card numbers. Stripe processes payment data in accordance with its own privacy policy.

3. How We Use Your Data

We use your data to:

• Generate vehicle history reports
• Deliver reports via email
• Store report history
• Process transactions
• Provide customer support
• Improve the Website
• Send transactional emails
• Send marketing emails (where permitted)

4. Vehicle Data Processing

When you enter a vehicle registration, we send this information to third-party data providers and receive vehicle data to generate a report. We do not control how third-party data providers collect or maintain their data.

5. Marketing Communications

We may send marketing emails in the future. You can opt out at any time via unsubscribe links or by contacting support@vehiclecarcheck.com.

6. Legal Basis

We rely on:

• Contract – to provide reports
• Legitimate interests – improving services
• Consent – marketing communications
• Legal obligations

7. Data Sharing

We may share data with:

• Stripe (payment processing)
• Data providers (vehicle information)
• Hosting and technical providers

We do not sell personal data.

8. Data Retention

We retain vehicle searches and reports for operational purposes, and email records for support and compliance. Data is retained only as long as necessary.

9. Your Rights

You have rights including access, correction, deletion, restriction, and objection. Contact us at support@vehiclecarcheck.com. You can also complain to the Information Commissioner's Office (ICO).

10. Security

We use appropriate technical and organisational measures to protect your data.

11. Changes

We may update this policy periodically. Continued use of the Website following any update constitutes your acceptance of the revised policy.